Actions aren’t being triggered in Zabbix 2.0.2

[johnw230873]

I can’t seem to trigger actions from our new Zabbix server that I am building. After finding this issue I have gone right back to the basics trying to get an alert working.
I have created a new host and all I am doing is pinging it


Created the ping item and trigger for it


Next create a simple action




Once this is all set up I do a simple test of changing the IP of the host to an IP that doesn’t exist
I also take note of the amount of emails in the Notifications that have been sent to this user.

When Zabbix can and can't see the Host



So at this stage I know the host’s trigger is working.
What I’m not seeing is
• any email being sent to this user
• email count going up in notifications
• under the latest event seeing any Actions taking place



I don’t believe that this is an email issue as I have auto discovery emails going out to this user fine so unsure what is happening.

Any ideas where to look here and what I can test (e.g. maybe an action without an email). I’m not the best with Linux but can find my around it.

[bradh]

Admin / Media Types - You have your email server configured? And "Enabled" is checked?


Admin / Users - If you switch from "user groups" to "users", then select a user (like 'admin'). Then go to the "Media" tab, you have entered an email media type and entered an email address? The status is "enabled" here?

[johnw230873]

Brabh, yes all of these is done as the netowrk decovery emails are working

[raoul]

Re:

Is email media active in the user's Profile ? (link on top right of each page)

Cheers,

y/

[johnw230873]

Yes email is active and working, I think the issue is that the action is not triggering as there is not record of a action taking place.

If an action took place I should see ever a red or green number under the action field, red for bad outcome, green for good

example from a bad zabbix server


example fo a good zabbix server (with a bad mail setup)


Thanks for the ideas guys

[Riley69]

zabbix alerting not working

I have the exact same problem. Triggers and actions have been created,but I receive no email notifications. Is there maybe something wrong with my email setup?
SMTP server:localhost
SMTP helo :localhost
SMTP email: [email protected]
Our company is using Google apps for our emails. Is there any special setup for Google apps to work as I am able to send an email from the zabbix server itself to my Google apps email?

[asynakie]

I had this exact same problem and came across your thread when searching for an answer. My new thread can be found in the link below. I just wanted everyone to know that if you stumble over this thread searching for the same problem, I was able to find a solution.

The user was a regular admin and for some reason didn't have read / write access to the test group I created, even though it had it for everything else. I made the user a super admin and now I'm getting emails like I should. So go in and check your user permissions first. Make sure the user has read / write access to the group or host that you're trying to get emails from.

My thread: https://www.zabbix.com/forum/showthr...105#post126105

[alessandro.silva]

Action not defined

I didn't see nothing action in the screenshot. You have to define a action to the item.